Frequently Asked Questions
Everything you need to know about your custom sartorial journey.
How do I provide my measurements for a bespoke suit?
You can follow our comprehensive self-measurement guide available on our 'Size Guide' page, or you can submit your standard off-the-rack size and our master tailors will reach out to confirm specific dimensions.
How long does it take to craft and ship my order?
Since every garment is handcrafted to order, our standard production time is 2-3 weeks. Shipping usually takes an additional 5-7 business days depending on your global location.
What is your return policy for custom-made items?
Because bespoke items are made to your specific measurements, we do not offer full refunds. However, we provide a fit guarantee; if your garment requires minor adjustments, we offer an alteration credit or a free remake if the fit is significantly off.
Do you offer international shipping?
Yes, Addicted Bespoken ships worldwide. We partner with premium couriers like DHL and FedEx to ensure your luxury garments arrive safely and promptly.
Can I request a specific fabric or design modification?
Absolutely. We pride ourselves on customization. If you desire a specific lapel style, button type, or a fabric not listed on our site, please contact our design team via the 'Custom Request' form.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and secure encrypted checkout options to ensure your transaction is safe.