Returns & Exchanges
At Addicted Bespoken, we strive for sartorial perfection; if your custom garment doesn't meet your expectations, we offer a 14-day return and alteration window to ensure your complete satisfaction. Please ensure all items are unworn, unwashed, and retain their original designer tags.
Return Process
- 1.Initiate Your Request
Log into your account or use our guest portal to submit a return or exchange request within 14 days of receiving your order.
- 2.Prepare the Package
Securely pack the items in their original packaging, including the invoice and any specialized garment bags or accessories provided.
- 3.Ship to Our Atelier
Affix the prepaid shipping label provided via email and drop the package at your nearest authorized courier location.
- 4.Quality Inspection & Refund
Once our master tailors verify the item's condition, we will process your refund or begin your bespoke exchange within 5-7 business days.
